privacy policy

[alaincarnet.com] complies with the General Data Protection Regulation (GDPR) (EU).

This means that we are open about the way we track and use personal data of our visitors, and you are free to inspect how we process it.

At alaincarnet.com we collect:

  • Your first and last name

  • Your email address

  • Your physical address

  • Your phone number

  • Data about the browser and device you use to view the store

  • How to browse the store

We collect your contact information because it is necessary to accept and process your order and to ensure that you receive your package.

We collect details of your technical device and on-site behavior in order to make our store more user-friendly and to provide you with personalized store services (e.g. automatically switching the store to the mobile version).

Our store works with outside companies to help us provide you with the best service, and these third parties may also use some of the personal information you leave. We limit their access to only the data they need to perform their obligations.

  • Payment Services uses your credit card number and your name to verify and process your payment for our products

  • Our manufacturers and distributors use your order content data to assemble the necessary packaging for you

  • The postal service uses your first name, last name, and physical address to arrange for the delivery of your products.

  • Bulk mailing services use your email address to send you emails (if you have subscribed)

By continuing to browse our online store after reading this Privacy Policy, you agree that we may use your personal information for the purposes set out above.

If you do not agree to these terms, please leave this website.

You can contact us by sending an email to support@alaincarnet.com and asking:

  • Receive a copy of the personal information we collect about you

  • Deleting your personal information from our systems

  • Withdraw your consent (if you previously agreed to provide us with your data but later changed your mind)

We will do our best to ensure the security of your personal information when storing and using it.

Thank you for your cooperation!

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process we collect the personal information you give us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which provides us with information that helps us learn about your browser and operating system.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

Section 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a product, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time by emailing: support@alaincarnet.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service. Payments: All direct payment gateways adhere to the standards set by PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure that our store and its service providers handle credit card information securely.

SECTION 4 - THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, certain third-party service providers (such as payment gateways and other payment transaction processors) have their own privacy policies with respect to the information we must provide to them in connection with transactions related to your purchases.

For these providers, we recommend that you read their privacy policies so that you understand how these providers handle your personal information.

In particular, you should note that some of these providers may be located in, or have facilities located in, a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Section 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using secure socket layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 6 - Age of Consent

By using this site, you represent that you are over the age of majority in your state or province and that you have given us permission to allow any of your minor family members to use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the Site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information, please contact our Privacy Compliance Officer:

support@alaincarnet.com